Shipping Policy
Last Updated: March 4, 2025
1. Processing & Shipping Times
- Processing Time: Orders are processed within 1-3 business days.
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Shipping Time: Estimated delivery times vary based on your location:
- United States & Canada: 7-14 business days
- Europe: 7-14 business days
- Australia & New Zealand: 10-20 business days
- Other Countries: 10-30 business days
Please note that delivery times may be affected by factors beyond our control, such as customs delays or high shipping demand.
2. Shipping Costs
- We offer FREE standard shipping on all orders.
- Expedited shipping may be available at checkout for an additional fee (if applicable).
3. Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- You can track your order using the provided tracking link.
4. Customs, Duties & Taxes
- International orders may be subject to customs duties, taxes, or fees imposed by your country’s regulations.
- These additional charges are the customer’s responsibility and are not included in our prices.
5. Shipping Delays & Lost Packages
- If your package has not arrived within the estimated timeframe, please contact us at Support@frommodern.com.
- If an order is lost in transit, we will work with the carrier to investigate and resolve the issue.
6. Incorrect Shipping Address
- Customers are responsible for providing an accurate shipping address.
- If a package is returned due to an incorrect address, additional shipping charges may apply to reship the order.
7. Damaged or Missing Items
- If you receive a damaged package or missing items, please contact us within 48 hours of delivery with photos of the product and packaging.
- We will work to resolve the issue with a replacement or refund.
8. Contact Us
For any questions regarding our Shipping Policy, please reach out to us:
FromModern
Modern Home Decor LLC
1100 Glendon Ave, Suite 700
Los Angeles, California 90024
Email: Support@frommodern.com