Refunds & Returns

Refunds & Returns Policy

Last Updated: March 4, 2025

1. Overview

At FromModern, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, you may be eligible for a return or refund under the conditions outlined below.

2. Returns Eligibility

  • Items must be returned within 30 days of receiving your order.
  • Products must be unused, in original packaging, and in resellable condition.
  • Proof of purchase (order confirmation or receipt) is required.
  • Certain items, such as clearance or final sale products, may not be eligible for returns.

3. Return Process

  1. Contact us at Support@frommodern.com to initiate a return.
  2. We will provide return instructions, including the return shipping address.
  3. Ship the item back using a trackable shipping method.
  4. Once received and inspected, we will process your return.

4. Refunds

  • Refunds will be issued to the original payment method within 5-10 business days after approval.
  • Shipping fees (if applicable) are non-refundable.
  • If the item is damaged or used, a partial refund may be issued.

5. Exchanges

  • We only replace items if they are defective or damaged upon arrival.
  • If you need an exchange, contact us at Support@frommodern.com with your order details and a photo of the issue.

6. Damaged or Incorrect Items

  • If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
  • We will arrange a replacement or refund as needed.

7. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
  • We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

8. Non-Returnable Items

  • Clearance or final sale items.
  • Personalized or custom-made products.
  • Items returned without prior authorization.

9. Contact Us

If you have any questions regarding our Refunds & Returns Policy, feel free to contact us:

FromModern
Modern Home Decor LLC
1100 Glendon Ave, Suite 700
Los Angeles, California 90024
Email: Support@frommodern.com